Ask us

For help, or to leave us a comment via email, use the online form below. A Durham County Library staff member will contact you as soon as possible.

Common questions

What’s my library card number?
What’s my PIN?

If you want to suggest an item for us to purchase, please use our suggest a purchase form instead.

Chat with us

Text us

You can ask your question via text message by sending it to the number below. If it’s during library hours, a librarian will respond soon. If it’s after hours, we’ll respond when the library opens.

919-344-0776

Heads up: while the library does not charge for this service, your cell phone carrier may charge a fee for text messages. This phone number can only send and receive text messages – it can’t be used for voice calls.